Ticket Policies

All programs, artists, and dates are subject to change without advance notice.

Delivery Information

The following delivery methods are available:

Ship - Your order will be shipped to the shipping address you specify at the time of your order. The package you receive will contain hard-copies of your tickets. These must be brought to the event(s). Please allow six business days for delivery.

Will Call - No tickets will be sent to you. Simply show up at the 6th & Main Street entrance of the Victory Theatre on the day of the event(s) and provide your name. Will Call is open 2 hours before the concert(s) begin. Only the person who placed the order can redeem the tickets. You must have a valid photo ID in order to be able to redeem the tickets.

Refund and Exchange Policy - No refunds are given for any purchased tickets, however, exchanges are available for $2 per ticket to any Classics or Pops Series, but no exchanges are available for Special Events (EPYO, Choral, Messiah, NH Chamber and/or Candy Cane Express Concerts). Season Subscribers receive exchange priveledges as part of their subscription perks. All exchanges must be done on or before the Friday before the concert date to be exchanged.

Cancellation Policy - Concert cancellations are very rare and will only happen if a guest artist is unable to make it to the city before the scheduled event takes place OR a natural disaster happen. In the event a concert would be cancelled, the information will be posted on our website and also will be posted on the Evansville Philharmonic's voicemail message with further details and updates.

Payments Accepted

The following Payment Types are accepted for Online Tickets: VISA, MasterCard, Discover, American Express

 

Box Office
The Box Office will open two hours prior to the start of the Classics and Pops Concerts at the Victory Theatre. To pay for
or purchase tickets at the door, visit the Box Office located just inside the Sixth Street entrance. Pre-paid Will Call is
located just inside the Main Street entrance.

Mobility Impaired Services
All entrances and restrooms of the Victory Theatre are handicapped accessible. There are a limited number of
wheelchair seating areas available on the main floor. Call ahead to reserve them and please indicate your special needs
when ordering tickets. Wheelchairs and walkers must remain with patrons in the auditorium.

Hearing/Visually Impaired Services
Electronic listening devices are available for hearing impaired patrons. Please see an usher before the performance
begins.

Personal Electronics
As a courtesy to the performers and your fellow concert attendees, we ask that all cellular phones, pagers and electronic
devices be turned off prior to performances. Cameras and recording equipment are not allowed inside the theatre.

Children
Children are welcome at the Evansville Philharmonic Orchestra! Parents/guardians should be aware that concerts often
end after 9:00 PM, which is past many children’s bedtimes. Provided this is not an issue, children are most welcome as
audience members; however, the Evansville Philharmonic Orchestra has a strict “no babes in arms” policy. All children
must be accompanied by an adult and have a ticket to enter the hall. Simply call (812) 425–5050 to purchase children’s
tickets. If you have additional questions as to whether a concert is appropriate for your child, contact the orchestra at
(812) 425–5050.

Late Arrivals
Performances will begin promptly as scheduled. Latecomers will be seated at the discretion of management. If you are
late, you will not be seated by an usher until an appropriate point in the performance, as a courtesy to performers and
other patrons. Be advised, some concerts will not allow late seating. Unfortunately, we are not able to offer refunds or
price adjustments if you arrive late for a performance.